Connectivity issues for the Forum, News, Dark Web and VK APIs

Incident Report for Twingly

Resolved

This incident has been resolved.

Posted Sep 17, 2021 - 10:35 CEST

Update

We are continuing to monitor for any further issues.

Posted Sep 17, 2021 - 10:06 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 17, 2021 - 09:36 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 17, 2021 - 09:08 CEST

Update

We are continuing to investigate this issue.

Posted Sep 17, 2021 - 08:50 CEST

Investigating

Our cloud provider is having connectivity issues, causing our Forum, News, Dark Web and VK APIs to be unreachable. The issue started around 07:40 CET and is ongoing.

We are monitoring the situation closely and we will update here as soon as we have more details.

Posted Sep 17, 2021 - 08:39 CEST

This incident affected: Forum Search API, News Search API, News LiveFeed API, Dark Web Search API, and VK Search API.