False News LiveFeed API outage
Incident Report for Twingly
Resolved
From 13:34 CET to 15:43 CET the component "News LiveFeed API" was marked as "Major Outage".

Our automatic health check did not handle an unexpected reset in delivery IDs, causing the false "Major Outage" status. If your ID was reset, ensure to poll the status endpoint to get ahold of your new ID.

We are sorry for any inconvenience caused.
Posted 8 months ago. Nov 09, 2017 - 16:09 CET
This incident affected: News LiveFeed API.