Service downtime for News Search and Livefeed (250910)

Incident Report for Twingly

Resolved

On 2025-09-10, between approximately 13:52 and 17:32 UTC, the News Search and Livefeed APIs experienced disruptions due to network issues at our Internet Service Provider (ISP).

As a result of this network disruption, content ingestion and processing were delayed during the affected time period. For Livefeed customers, this means that data was not lost, but delivery of content was postponed until systems were fully restored. Once network connectivity was re-established, all delayed data was delivered.

We apologize for any inconvenience this may have caused.

Posted Sep 10, 2025 - 16:00 CEST