Blog LiveFeed API disturbance for customers with Japanese data
Incident Report for Twingly
Resolved
Between 06:34 CEST and 10:07 CEST it was not possible to retrieve Blog LiveFeed data if the result contained a certain set of Japanese documents indexed at 06:34:40 CEST.

The problem was due to our XML generator running into unexpected characters in the indexed posts. We will ensure this will not happen again.
Posted May 01, 2020 - 06:30 CEST